Our guarantee is that we provide you with unsurpassed quality through multiple channels. Learn how our products & processes can help you stand out above the rest with:
Rigorous product testing
Highest overall quality
Unmatched inspection processes
Large variety of products
Reliable safety standards
Customer onsite training
On time shipments
We are available to make certain your needs are met in a professional and timely manner.
TO PROCESS A PRODUCT WARRANTY
Please contact our Customer Service Dept for instructions, at (503) 234-9202, (800) 255-5387.
We warrant all Premier products to be free from defects in material or workmanship for one year. We will repair or replace, at our option, any Premier product which our examination reveals to be defective, provided that the product is returned to our factory in Tualatin, Oregon, transportation prepaid, within one year of purchase by the first retail purchaser.
Our warranty does not extend to products which have been subject to misuse, neglect, improper installation, maintenance or application, nor does our warranty extend to products which have been repaired or altered outside of Premier’s facility unless the repair or alteration has been expressly authorized in writing by Premier.
This warranty is in lieu of all other warranties, express or implied, and excludes warranties of merchantability, fitness for a particular purpose and otherwise, and in no event will Premier be liable for incidental, special, contingent or consequential damages.
WE STAND BY ALL OUR PRODUCTS.
We guarantee your satisfaction, every product, every time.
- Customer Service Representatives are available during office hours, between 7:00am and 4:00pm, PST (PACIFIC STANDARD TIME).